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Tony Reeves is Deloitte’s GenAI Public Sector lead, running Space, AI, NATO and Digital for their defence team. His experience with AI goes back to the AI Bubble in the late 1990s, and he has delivered AI and automation projects across government ever since. He has been a passionate speaker about the promise and dangers of AI since early 2000, especially around the impact that automation and AI will have on leaders and the skills they will need.
With huge skills and productivity challenges ahead of UK defence, infrastructure and space sectors, organisations will have to make difficult decisions when it comes to the skills gap, AI and automation.
The US is experiencing The Great Unbossing, where middle managers are disappearing from the workforce. On the one hand, employees can do much more with technology and automation, no longer needing a middle manager to coordinate and administer large chunks of their work and careers. On the other hand, senior leaders can achieve more with AI, able to directly engage and understand their workers with greater ease and understanding. We’re seeing organisations target 40% increases in middle management productivity, prompting questions about whether that will reduce headcount.
Yet what are the downsides of this reduction? Will AI deliver the savings that many predict? If it does, what does that mean for how workers will perform their daily activities? How will future senior leaders gain the necessary leadership experiences for success in a world increasingly of only workers or senior leaders?